The best service is no service how to liberate your customers from customer service, keep them happy and control costs Bill Price, David Jaffe
Material type:
TextPublication details: San Francisco, CA Jossey-Bass 2008Description: xvii, 312p. ill. 24cmISBN: - 9780470189085
 
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Open Shelf | Perpustakaan Institut Perakaunan Negara General stacks | Book | 658.812 PRI 2008 (Browse shelf(Opens below)) | Available | 0000000066 | ||
| Open Shelf | Perpustakaan Institut Perakaunan Negara General stacks | Book | 658.812 PRI 2008 (Browse shelf(Opens below)) | Available | 0000000067 | 
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| 658.812 NOR 2019 PENGURUSAN INSANI DALAM SISTEM PENGURUSAN PELANGGAN / | 658.812 NOR 2019 PENGURUSAN INSANI DALAM SISTEM PENGURUSAN PELANGGAN / | 658.812 PRI 2008 The best service is no service how to liberate your customers from customer service, keep them happy and control costs | 658.812 PRI 2008 The best service is no service how to liberate your customers from customer service, keep them happy and control costs | 658.812 RAH 2001 Pengurusan khidmat pelanggan petua & teknik | 658.812 RAH 2001 Pengurusan khidmat pelanggan petua & teknik | 658.812 ROZ 2002 Memikat hati pelanggan Rozaila Latif | 
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